Claims departments are under pressure: rising case numbers, complex procedures, scarce resources. Those who still process cases manually or semi-automatically not only lose time, but also control, quality, and money.
Our AI-powered platform enables law firms, insurers, and mobility providers to intelligently structure and automate their claims workflows from document recognition and data extraction to complete end-to-end automation.
All in one place. Fully AI-driven. Always available.
Efficient. Scalable. Surprisingly cost effective.
Curious how NEURALEX can work for your organization?
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Key Advantages at a GlanceNEURALEX is more than a tool, it is a complete system that digitally supports you from the lead all the way to case closure:
• Intelligent email and document recognition.
• Automated data extraction.
• Deadline management
• Case based communication.
• Document creation.
• Fully automated workflows & task control.
• Integrated invoicing, payment tracking & accounting.
• Chatbots, call agents, and proactive client handling.
• Cloud, private cloud, or on premise options.
• GDPR compliant & prepared for SOC2 / ISO27001.
specialized in traffic/insurance
Composite/TPA
OEM/Bank/independent
national/international
• beA integration with auto assignment & deadline reminders, incoming/outgoing mail directly in the case file, no media disruptions.
• Automatic document intake & file creation, new cases are detected, structured, and clearly named.
• Deadline & appointment management with escalation audit-proof, “nothing gets lost”.
• Generator for claims and billing letters prefilled from extracted data, CI-compliant.
• Data extraction & categorization (repair invoice, expert opinion, rental car, etc.) saves manual checking.
• Litigation support , document bundles, pleading assists, rapid dossier preparation.
• Client status updates (bot) fewer inquiries, higher satisfaction.
• FNOL automation and automatic case creation – faster initial processing, fewer manual touchpoints
• Triage and prioritization based on rules, coverage, and dispute value – the right cases to the right team.
• Data extraction from invoices and expert reports – reliable decision-making within seconds.
• Automatic forwarding of documents (e.g. rental car invoices) – directly to review or billing.
• Standardized decision letters and payouts – consistent and auditable.
• Dashboards and KPIs (processing time, first-time-right, degree of automation) – measurable performance.
• Seamless integration into CRM, policy administration, and case management – no system change required
• Central overview per vehicle/contract client/lessee, counterparty, accident location, policies/case numbers at a glance.
• Automated mapping of return damages to asset/contract clear assignment.
• Rule set for evaluation & cost logic consistent, transparent decisions.
• Document pipeline with categorization repair, expert report, photos, billing neatly structured.
• Automatic forwarding & approvals e.g., workshop, inspection service provider, billing.
• Letters & invoices out-of-the-box prefilled, legally compliant, fast.
• SLA-driven workflows & escalations predictable processing times.
• Fast damage intake from branch/portal/email standardized recording with no extra effort.
• Document splitting, naming & tagging receipts immediately placed in the correct file/position.
• Automatic forwarding (e.g., rental car/repair invoices) to review/insurance/legal department.
• Creation of claims and billing letters quick cost recovery.
• Communication with workshop/expert via templates fewer queries, clear to dos.
• Transparent timeline & KPIs status clearly visible for back office/branches.
• Optional beA integration for legal escalations.
Neuralex Deutschland GmbH
Demo & Consultation:
Hagen Zauft
hagen.zauft@neuralex.ai
+49 170 3343784
