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Products

Products

Three products. One platform for communication heavy operations.

Handle inbound requests like a modern frontdesk, turn documents into structured actions, and run cases end-to-end securely and audit ready.

Frontdesk Assistant for Intake & Qualification

NEURALEX Connect

A digital frontdesk assistant that qualifies,schedules, and routes inbound requestsautomatically.

Best for:

Teams handling high inbound volume across multiple channels with response time expectations.

  Key outcomes

  • More qualified inquiries without extra headcount
  • Faster responses and smoother scheduling
  • Consistent, on-brand client experience across channels

 Key capabilities

  • Website widget & WhatsApp intake
  • Smart qualification flows (forms + conversational)
  • Routing by topic, team, language, or priority
  • Calendar booking and handover to the right person
  • API & webhooks for downstream systems

Document Processing & Automation

NEURALEX AI Workflow

Convert documents and inbox work into structured data and next steps—at scale.

Best for:

Mailboxes, PDFs, attachments, repetitive triage, filing, and classification work.

 

 Key outcomes

  • Reduce handling time per request
  • Improve consistency in classification and filing
  • Accelerate handoffs across teams

Key capabilities

  • OCR, classification, extraction

  • Auto renaming and foldering

  • Translation and summarization

  • Rule based & AI based routing

  • Human in the loop review where needed

Legal Operations & Case Management

NeuraLaw

our system of record for legal work—from intake to resolution, with full traceability.

Best for:

Teams that need structured matters, tasks, deadlines, documentation, and auditability.

Key outcomes

  • Centralized matters and communication history
  • Reliable deadlines and clear ownership
  • Standardized documents and workflows

Key capabilities

  • Matter / case management
  • Contact & stakeholder management
  • Task and deadline tracking
  • Templates and standardized outputs
  • Journaling, notes, and audit trails

Common starting points

Pinpoint your biggest challenge. We’ll help you solve it.

Conect

Identify your key challenge and start there

AI Workflow

Our team is overwhelmed with documents and inbox management

NeuraLaw​

We need structured matter management and deadlines

Integrates with your tools without fragile glue code

Use APIs and webhooks to connect channels, document stores, and case systems. Start simple, scale up.

APIs

CRM

Messaging

Messaging

Calendar

Email

Cloud Storage

FAQs - NEURALAW

Can we start with one product and add the others later?

Yes. Each product works standalone. You can begin with Connect for intake, AI Workflow for document processing, or NeuraLaw for case management, and add others as your needs evolve.

The products share a common data model, making integration seamless.

Which channels does Connect support?

Connect supports website widgets, WhatsApp, and email intake out of the box.

Additional channels can be integrated via our API and webhooks for custom requirements.

How does human review work in AI Workflow?

AI Workflow includes configurable human-in-the-loop checkpoints. You can set confidence thresholds for automated processing and route lower-confidence items to human reviewers before final actions are taken.

How do you handle security, access control, and auditability?

We implement GDPR-compliant data handling, role-based access control (RBAC), and comprehensive audit trails for all key actions.

Retention policies are configurable per customer. SOC 2 and ISO 27001 certifications are in progress.

What integrations are available?

We offer native integrations with common email, calendar, and document storage systems.

For custom requirements, our REST APIs and webhooks allow connection to virtually any system in your stack.

What does onboarding look like?

Onboarding includes dedicated implementation support, workflow configuration, user training, and integration setup.

Timeline depends on complexity, but most teams are live within 2-4 weeks.

Get in touch

See what NEURALEX can automate in your workflow.

Marcel Kreuter - CEO
Hagen Zauft - COO

Angus Maccormick - CRO

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